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OUTLOOK FOR MAC RECONECT ACCOUNT INSTALL
OUTLOOK FOR MAC RECONECT ACCOUNT UPDATE
OUTLOOK FOR MAC RECONECT ACCOUNT SOFTWARE
OUTLOOK FOR MAC RECONECT ACCOUNT PLUS

There is a 1:1 limitation for this integration. If you use Outlook 2016 for Mac in more than one capacity, such as for your personal life and for work, you can set up Outlook to handle these different capacities by using profiles. How many Zendesk accounts can be connected to Outlook? Request a Zendesk account from your organization’s Zendesk admin to view the ticket inside Zendesk. Only employees in your organization with a Zendesk account can view tickets inside Zendesk. Once deleted, you can setup the integration again with the new subdomain When I click "View in Zendesk" I’m asked to log in but I don’t have credentials. Go to, enter your Zendesk subdomain and click delete.

The add-in is integrated with the wrong Zendesk subdomain. This will refresh the add-in and will enable you to create a ticket successfully. Frequently Asked Questions I successfully completed the integration setup but it still shows setup now in the add-in window?Ĭlose the add-in window by clicking on the add-in and reopen it by clicking it again. You should see that a ticket is successfully created in Zendesk

Complete the setup and return to Outlook.

Enter your subdomain, then click Authorize.

You will be redirected to the integration setup page.

In the error message described above, click the Set Up Now link.

You should see and error message with a link to set up the integration

Go to your Outlook desktop application and click the Zendesk button on the upper-right part of the screen.

Make this add-in available to users in your organization.

Make sure the following options are selected:.

This installs the Zendesk add-in from the Microsoft Store.

Return to the add-in list and double-click Zendesk Add-in.

Click on Zendesk to select the add-in, then click Add.

OUTLOOK FOR MAC RECONECT ACCOUNT PLUS

Click on the plus symbol and select Add from the Office Store.

In the Organization section, click on add-ins.

In the left sidebar menu, select Admin and click Exchange.

Open Office 365, and click on the Admin panel.

Installing and configuring the integrationīefore you can use the Outlook integration, you must perform the following tasks:

*If you are using an on-premise exchange server, please consult with Microsoft support to configure the server to ensure that the add-in will work.

OUTLOOK FOR MAC RECONECT ACCOUNT INSTALL

Have permissions to install Outlook add-ins.

Additionally, to set up the integration, you must: Go to the Office 365 service health dashboard page (admin sign in required), and check the status of the services under Exchange Online.The integration setup should be done in the Exchange Center admin by the administrator of your Microsoft organization, to ensure that any tickets created are sent to the correct Zendesk subdomain for your organization. To repair your Outlook profile, see Fix your Outlook email connection by repairing your profile.Īdmin only: If more than one person in your organization is experiencing email problems in Office 365, it could be due to a problem with the service.

OUTLOOK FOR MAC RECONECT ACCOUNT UPDATE

For Windows Update instructions, see Windows Update: FAQĪn Outlook profile is a set of configuration information that includes your user name, password, and file storage location.

OUTLOOK FOR MAC RECONECT ACCOUNT SOFTWARE

If your Outlook client software or Windows operating system software is out of date, you might have problems sending and receiving email. If you're an admin with multiple users reporting problems, you also should check for service issues with Office 365.

Out-of-date software and corrupted Outlook profiles are two of the most common issues that can prevent you from sending and receiving email. Need more help? Contact support for business products - Admin Help. Let us fix your issue Support and Recovery Assistant for Office 365 If our automated tool can't fix your issue, or you'd like to fix it yourself, see the next section. We can diagnose and fix several common Outlook connectivity issues for you. Let us fix your Outlook connection problems for you > If you're looking for help with Outlook for Mac, check out Outlook 2016 for Mac Help. If you're looking for help with, check out Help for.